Meet Our Amazing Team
Great things in business are never done by one person.
They’re done by a team of people.
– Steve Jobs
My name is Mike, and Collision Repair has been my life for as long as I can remember. I’m a father to two incredible kids, and spending time with my family is my favorite thing to do.
My Name is Deb, I am the Office Manager at Divine Auto Body and employed here for two years. I have been in the automotive industry for over 15 years. I have been married for 22 years, with 6 beautiful daughters and 11 (almost 12 grandchildren. I enjoy watching my husband’s classic rock band play, and spending time with my family. I have three crazy 100 lb. fur babies (Ellie, Bear and Buck) that I adore.
My Name is Kristy, I am the Parts Manager at Divine Auto Body and employed here for a year. I am new to the automotive industry. I have 3 daughters and 5 grandchildren. I am a 31 consultant. I enjoy camping, bowling, movies and reading in my spare time. I have two boston terriers and a german shepherd and am also a foster for a local pet rescue.
Where do I get an insurance claim number?
Claim numbers are issued by your insurance company at the time you report your accident. Just jot it down and bring it in with you when you come in for your estimate. We will assist you with the rest.
Do I need to obtain more than one estimate?
No. There is no law that requires you to submit more than one estimate to your insurance company.
How long will it take to repair my vehicle?
Your estimator can give you an estimate of the time it will take to complete the repairs. All estimated completion dates are subject to change based on hidden damages, part availability, etc. If possible, it is always recommended to schedule your repairs upon arrival of the parts to ensure less down-time while your vehicle is in the shop.
Can I get a ride home once I drop my car off for repairs?
Yes, we would be happy to provide you with a ride! We strive to make each customer’s visit a positive experience and will work diligently towards that goal. Arrangements can also be made for a pick-up service when repairs are completed.
If my vehicle's frame is damaged, is it a total loss?
Not necessarily. A car is a total loss only when the price of repairs exceed a predetermined percentage of the total value of your vehicle. The majority of vehicles manufactured during/after the 1990’s are built with a Unibody (frame and body as one) construction. Our highly skilled technicians, with the aid of our state-of-the-art computer measuring systems, can return your vehicle to its original factory specifications. In most cases if it is determined that the frame section is bent beyond repair, that section can simply be replaced without compromising safety or structural integrity. If your vehicle has a full-frame construction, it is possible to replace the entire frame.
Can you match paint color?
Our modern factory finishes incorporate multiple layers of highly specialized paints. We have made a major investment in the finest paint system available and constantly upgrade its technology and equipment to ensure that each vehicle’s new paint, matches the existing. We take special pride in our ability to match factory finishes as the final step in the restoration.
Is there a warranty on the repairs to my vehicle?
Yes, we guarantee all repairs (with the exception of rust repairs) with a lifetime warranty.
Do I have to pay a deductible?
The amount of deductible that you will be responsible for is determined by your insurance policy. If you carry “Broadened” or “Broadform” Collision, and you were not at fault, your insurance company will most likely waive your deductible. Insurance companies determine fault by your account of the accident when you make the claim, and by reviewing the accident report filed with the police department. If you are unsure about your deductible, you may contact your insurance agent directly for further information.
Who do I pay my deductible to?
If a deductible applies, it is your responsibility to pay the shop completing your repairs when you pick up your vehicle.
What forms of payment do you accept?
We accept Visa, Mastercard, Discover, as well as cash or checks.
What are betterment charges?
Parts that are commonly subject to betterment charges include parts that wear out and need replacement with time and use (i.e., tires, batteries, suspension, etc.). These betterment charges are determined by your insurance company and are pro-rated based on actual miles on your vehicle.
Can I wash my car after i pick it up from being repaired?
Recommendations and precautions within the first 30 days of repair:
Do: Always use clean fresh water, wash the vehicle by hand with cool water and a very mild car wash solution using a soft cloth or sponge, wash your vehicle in the shade.
Don’t: Avoid parking under trees and utilities lines, bird droppings have a high acid content and tree sap can mar or spot a freshly painted surface, both potentially causing damage. Do not “dry wipe” your vehicle; dry wiping can cause scratches on the finish. Do not drive on gravel road. Chipping the finish is easily done in the first 30 days. Only use a “touchless” car wash, stiff brushes or sponges could mar the finish and damage the surface. Do not wax or polish the vehicle for 30 days.
Why Choose Us
With over 25 years in business, we operate with the highest standard in quality. With a primary focus on exceptional customer service,
state-of-the-art equipment, and industry leading paint technologies – we offer you a superior repair process.
State Certified, ASE Certified, I-Car Gold Certified, FCA Certified, KIA Certified, Assured Performance Network Certified, Hyundai Recognized Collision Repair Facility and more!
Industry Leading Tools
We continue to invest in our shop with Industry leading paint technology and tools.
Every Car Clean Promise
Every vehicle that enters our shop, leaves cleaner than when it arrived!
15 In-house loaner vehicles available for reservation during your next collision repair.
Free Loaner Cars Available
With Divine, there’s no need to get a ride or wait in line at a rental car office. With 15 in-house Loaner Vehicles, we take the headache out of the drop off process for you. Be sure to reserve one of our loaner’s for your next repair!
“Every Car Clean” Promise
Divine Strives to go above and beyond for our customer, and that includes our “Every Car Clean” Promise.
Every vehicle that enters our shop for Collision Repairs will leave cleaner than it arrived. Body Shops are notorious for being dusty, dirty places – but not ours! We make it a point to keep our shop clean, and our customers vehicles cleaner, inside and out!
Best Services you can count on!
Excellent review from customers
Free Loaner Vehicles Available
Lifetime Guaranteed Auto Work
Preferred Repair Shop for several Major Insurance Companies
For more reviews – check out our 4.9 star rating on CarWise!
Always the best service. They work with your ins. co. to fix everything fast. My car is beautiful agai! And clean! Thank you so much for making my parking mishap go away!
Three weeks ago I hit a deer with my ’15 F150. I am a business owner and spend a lot of time looking and running jobs from behind the wheel of this truck. So I was very eager to get it back. Though it took a little longer than I anticipated to get it back, I finally got it back today! I can not stress enough how impressed I am with how my truck turned out. Not only is the exterior paint and work performed flawless but the detail work on the inside is amazing. Divine Auto Body gained a life long customer from me.
Wow!!!Not only did they do an awesome repair, but they also did a complete detail inside and out. They made my 15 pass van that holds my 10 (yes 10) kids look brand new@ they went above and beyond all my expectations. THANK YOU!!!